This role is responsible for acting as the Chief Product Owner defining our user-centred design model and driving the vision and prioritization of the product road map across our domain. Managing a team of product owners, you will operate in a constant beta environment – undertaking UX research, prototyping concepts, testing with users and overseeing the design and development of eventual front-end customer experiences across our web, mobile and digital marketing properties.
Key Responsibilities:
Have the product gene in your DNA – you will be the resident expert in web/mobile UX and operate at the intersection of design, technology and business.
Develop the digital strategy– partner with Head of Digital to set vision, define strategic objectives and translate that into product road maps.
Hands-on manage a team of product owners; mobilizing them along with broader teams of designers and developers to solve problems and prioritize feature development
Define the user-centric design model and put that into practice in an enterprise environment. This includes developing prototypes and evolving our UX research/testing program.
Prioritize the pipeline of product releases and oversee successful implementation through cross-functional project team.
Socialize all plans with business leads in marketing, brand, technology and sales to ensure alignment, management of expectations and co-ordination of drive to digital plans.
Lead all product implementations in partnership with design agencies, technical teams and other Digital functional groups; for example content strategists, web editors, analytics teams etc.
Foster a culture of data-driven experimentation by tapping into web analytics and other quantitative methods to drive the prioritization of the road map.
Desired Skills and Experience
Extensive digital leadership experience specifically in the web and mobile product space.
Proven experience and understanding of Agile/Lean methodologies, user-centric design techniques, UX research and product development flow.
Design sensibility and ideally hands-on experience of computer generated design using software such as Axure, Photoshop, InDesign, Omnigraffle.
Literate in technology including reasonable knowledge of API-driven distributed architectures, responsive design, mobile SDKs etc.
Impeccable record of recruiting, developing and motivating teams.
Extremely data literate and able to use analytics to drive the product road map.
Strong relationship skills; meaning you can engage a huge cross-functional audience of senior executives, stakeholders, designers, developers and salespeople.
Flawless written and verbal communication; meaning you possess executive-level influence management skills and are able to gain buy-in on plans from a non-technical audience
Team player able to collaborate and foster a culture of co-creation.
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