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Director Account Management Discovery Communications Hammersmith

Job Description: • 2-minute read •
The Director of Account Management is a key member of the Discovery Education International team, responsible for developing and overseeing successful deployment of Discovery Education’s international partners’ implementation strategy. The Director’s relationships and activities will support partners’ plans and ensure flawless renewal, driving revenue upside. The Director of Account Management serves as a thought leader, conceiving and introducing industry best partner management strategies. A significant component of this role will involve working with Discovery Education’s critical partnership on the Egyptian Knowledge Bank initiative. Fluency in Arabic is a requirement, as is frequent travel to Egypt.
Components of Role:

Day-to-day account management of large international partner programs
Project implementation
Execution and management of pilot projects to ensure expansion and scale-up
Ensure account renewals and lead renewals toward expansion
Cultural liaison between DE internal teams and account partner

Responsibilities:

Specific Focus:
Manage Critical International Partnerships

Manage Discovery Education’s strategically important international partnerships, and manage implementation of partner programs
Manage relationships at all levels of the partnerships – from the Ministers to teachers, from CEOs to managers.
Collaborate with partners to develop and execute innovative, integrated implementation plans
Develop and leverage key partner relationships, driving deep and transformative usage, student engagement, and community development

Align account management goals with new and renewal sales objectives
Develop scalable strategies to highlight and recruit educators to join the Discovery Educator Network
Highlight DE Offerings and spotlight successes by merchandising key activities to decision makers
Work with Product Development and Marketing to develop service customizations to match partner needs and contract obligations
Collaborate with the Professional Development implementation team to schedule and see delivered successful PD programs.
Use research, data, and metrics to continuously demonstrate the success of the program.

Requirements:

Qualifications and Requirements:
10+ years of experience
Dual-language Arabic and English language skills required. Additional language abilities a plus.
Master’s degree or equivalent experience preferred
Classroom or school administration experience preferred
Knowledge and experience with digital media and demonstrated understanding of the changing role of digital media in learning
Extremely well organized and detail oriented, with strong project management and analytical skills
Excellent written and verbal communication skills
Must be a proactive leader, with ability to work with a high degree of autonomy and peer-to-peer collaboration, in a fast-paced environment.
Strategic thinker with ability to identify and implement process improvements, connecting the dots to ensure disparate efforts ladder up to larger opportunities for the business as a whole.
Candidate must be willing to travel (~60-80%).

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