Director Studio IBM London

Job description
The Studio Director will be joining at an exciting and formative time for IBM iX, helping to form operations, processes, ways of working, and help plan our expansion as our Studio footprint grows. It?s a role that will help shape the future of our design presence in London and an exciting opportunity to mould an ambitious new ?agency? offering that has the backing and power of IBM.



Part planning, part air traffic control and part steward, a Studio Director will be comfortable wearing many hats but all the while staying dialled in on the pulse of the Studio. You?ll be a point of contact for the Studio, fielding new requests, briefs and opportunities and you?ll be comfortable trafficking such requests to get the best outcomes. The Studio Director will be supported by a leadership team (CCO, Director of XD, Creative Director VD, and Technical Director) but will be required to liaise with practitioners, internal stakeholders and where necessary with clients. A sense of resilience and humour are a must. You?ll be inquisitive, an enabler, determined, and you?ll approach everything with exploration and excitement. The Studio Director will be a figurehead in our new Studio, firm, unflappable and excited by the challenge of creating a high performing Studio that is focused on doing things the right way.

Key Responsibilities Include

Managing the team - making sure the studio team is engaged, motivated and inspired.
Communicating effectively - making sure the team is on the same page, running efficient meetings and providing clear status reports.
Supporting the Studio Leadership team - making sure the team is in the best position to deliver against the creative vision of the business.
Establishing, maintaining and enabling our creative environment ensuring Studio teams and iX practitioners have all the necessary materials, consumable tools and equipment needed to deliver.
Forming, planning and rolling out processes from macro to micro level. This will include but not be limited to Studio handbooks, ways of working, tooling, infrastructure, and studio best practice.
Inspiring commitment, understanding team members and how to get the best from them, empowering and supporting staff to solve problems and take decisions autonomously.
Maintaining and controlling Studio operational expenses and budgets
Focusing on outcomes, optimising resources and quality of work against time to help deliver projects successfully.
Forming partnerships with providers, suppliers and contract resources to help add specialist firepower to our capability when required for new projects, proposals, bids, and special initiatives.
You will report to the CCO Europe for this role.

IBMiX123 Usability & User Experience
Bachelor's Degree
Significant experience in creative practice management (you?ve likely been a studio director or in a creative operations role in the past) : Mastered
Significant experience in working with and managing design teams in a digital agency or a production environment : Mastered
Excellent line management along with time and performance management skills, and sound operational expertise, with demonstrable experience in developing procedures : Mastered
Financial experience and understanding of budgeting and forecasting : Mastered
English: Fluent

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