This full-time role will be to provide Credit Control administration to our training business; you will work with a wide portfolio of clients and be responsible for the timely collection of debts in accordance with the agreed terms of trade, working closely with the Client Service Teams.
- Operating a leading practice procedure which focuses on close working with the responsible business managers. Resolving and collecting difficult and slow paying debts at the same time as maintaining appropriate pressure on clients to settle invoices, with the issue of periodic statements, standard collection methods, and discretionary and targeted (DSO) chasing.
- Update and maintain the credit control system ensuring the specific steps taken to recover debts are noted and that all account notifications are completed in line with the diary system.
- Maintaining audit trail files for difficult aged debts.
- Where it has been notified that clients are not able to be approached without prior consent of the client team, obtain permission before contact is made. Where direct approach is not permitted, liaise closely with the engagement team to ensure that they are undertaking the appropriate credit control measures.
- Management of cash targets; monitoring cash collection against targets taking appropriate measure to ensure targets are met and the aged debt profile is kept to a minimum; Establish monthly exposure to bad debt provision and ensure, where possible this is minimised by priority collection/chasing.
- Arrange bad debt write offs (to include clients subject to Insolvency obtaining formal notifications along with proof of debt forms) where appropriate and feed up details to credit control management for authorisation.
- Communicate specific difficult debt issues to team management, Engagement teams and Finance Managers, arranging regular meetings to discuss key difficult accounts.
- Ensure correct procedures are followed regarding clients who are subject to Litigation; passing all documentation to team management for review and legal process.
The successful candidate is likely to have/be able to demonstrate the following
- The role requires a high standard of communication skills both verbal and written, being able to liaise with external clients, and with staff at all levels of the firm, ensuring diplomacy is employed at all times.
- The individual should be a self-starter, someone who can work with minimal supervision, manage own workload, and provide support to the management/senior group as and when required which may include allocation of work, reporting and training/ presentation. A robust character, able to remain calm under pressure, confident and self-motivated initiating action to improve service to the business.
- There is a heavy workload so the individual must be well organised and able to prioritise tasks to maintain a good and regular coverage of all debtor accounts for which they are responsible.
- An experienced individual is required (Degree or ICM qualified/trained or equivalent), who understands the wider debt management process, to include Litigation, Insolvency, Risk/Credit Checking and best collection methods. High level knowledge of the Firms systems (SAP) and strong excel, word and outlook skills are required.
- Minimal 3 years’ experience required in a Credit Control environment.
We recognise that as individuals, we each have particular needs and that one size doesn’t fit all, when it comes to how, when and where you work. That’s why we’re proud to offer our colleagues agile working options. We believe in putting you at the centre of your career – KPMG will offer the training, development and stimulating work environment to help you get to where your career ambitions are. That’s why we introduced ‘Our Deal’ – it’s our way of saying ‘thank you’ for bringing your best to work. As part of ‘Our Deal’, you’ll benefit from a range of rewards from secondment opportunities and preferential banking services to a day off on your birthday and have open, honest conversations about your career development.
While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a balanced lifestyle. We offer part time roles with flexible working arrangements which could include, annualised hours, early or late starts to fit around other commitments, shorter working days etc. We are happy to discuss your own requirements and our range of flexible working arrangements in more detail, should that be of interest and, as part of the recruitment process, we can put you in touch with people who work flexibly
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