Director Operations Sodexo London

Job Description
This is an exceptional opportunity within our corporate services segment for a highly experienced Director. This role will allow you to give full strategic direction to the delivery of exceptional facilities services and build long term client relationships. You must have experience of managing a full integrated facilities contract with strong emphasis on Technical Services. This is a great opportunity for someone who has managed large teams and high turnover who wants to continue to support the growth of this contract.



This role requires a full driving licence due to national travel.

Package description

Car Allowance, Bonus scheme, Pension contribution plus access to a variety of Sodexo bonus and benefits

Main responsibilities
Effectively manage the delivery of Hard, Soft and Technical and Project based activities to sites.
Accountable for £17million turnover
Manage delivery through service teams of 350 people whilst promoting an ethos of team work to instil a culture of continuous improvement and service excellence.
Fostering long term profitable relationships with the client supporting the increase new business opportunities where possible
Be responsible for building long-term relationships with client(s) that add value and are based on mutual trust.
Develop business strategy in line with current and emerging client needs.
Provide direction and expertise to the operating area by promoting Sodexo strategies and best business practices in order to uphold the company mission and values
Motivate and lead a high performing team to achieve their objectives and the Sodexo strategy
Become a recognised leader within the business and respected specialist in specific market sectors and by specific clients
Drive innovation and continuous improvement of people, systems and processes.
Support the marketing team in identifying opportunities with other clients to maximise profit and growth.

Ideal candidate
A Building or Building Services Degree or Equivalent Qualification is essential
Proven experience in managing P&L accounts in excess of £10million
Minimum of ten years’ experience of managing both Hard and Soft FM contracts
Proven operational knowledge, skills and experience in managing multi-site/multi service operations
Experience of the management of large and diverse teams
Manage multiple workloads and shifting priorities
Ability to interpret and utilise complex and varied financial and commercial information
Excellent interpersonal skills and ability to communicate effectively with customers and clients
Achieve set, standards and operate to performance criteria; for example health and safety, hygiene
Self-motivated and able to work on own initiative within a team environment

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