Job Description: • 2-minute read •
As a Senior Client Services you will play a key role in building and cultivating relationships, create opportunities in your territory and generate new revenue growth in your region. The Senior Manager will work closely with Client Partners, Group Engagement Managers and their teams of Business Managers to execute a focused go-to-market strategy. You will be pro-active in the sales activities to convert suspects into prospects and clients. You will get to collaborate with some of the best talent in the industry to create innovative, high quality solutions to meet our clients’ business needs.
This is an exciting opportunity if you are:
Demonstrable existing relationships with IT executives within the UK Financial Services industry.
Demonstrable experience in achieving annual revenue targets.
Able to communicate and manage senior client stakeholders (CXO -1, -2, -3 levels).
Eagerness and experience in successfully growing and partnering with clients.
Highly motivated to sell IT services and solutions.
Excellent Relationship Building Skills.
Building and Managing a strong Sales Pipeline.
Customer profiling, sales planning and set revenue / margin targets by services line at the account level.
Anchor client meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners.
Required:
Mining / Farming / Upselling experience in the Irish Financial Services sector of IT services and solutions.
Proven experience of managing and growing a portfolio of over $20m.
Strong large deal sales skills, particularly in outsourcing and transformation deals.
Customer profiling, account planning and set revenue / margin targets by services line at the account level.
Anchor client meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners.
Consultative skills.
Possesses strong product / technology / industry knowledge.
Ability to manage in a complex matrix environment.
Strong focus on Client Service excellence.
Preferred:
At least 8 years of experience in driving pursuits for large size proposals client relationship management –managing relationships with key client personnel and CxOs within client organisation.
At least 8 years of experience in reviewing sales plan / pipeline with leadership to ensure target achievement.
Navigate account(s) to identify various deals, build internal consensus and prioritise opportunities.
Strong knowledge of business environment and norms to be able to spot opportunities and ensure conversion to business as per client needs.
Knowledge of selling concept, principals & guidelines esp. deal closure, handling objections etc.
Understanding of impact of industry trends, competition nuances and offerings, sectorial priorities, relevant government regulations etc.
Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.
Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.
Expert knowledge of MSA / Other contract process & standard and understand the nuances of MSAs and interdependencies to other business aspects.
Mentor Account team, work closely with delivery leadership to provide developmental feedback.
Pricing decisions within the scope of the Master Services Agreement.
Participation in aggregate resource planning.
Hiring for Client Facing Group roles.
Pass it on for Referral Bonus. Not the right role for you, but know someone we should meet? Share with him to earn $1,000 referral bonus.
As a Senior Client Services you will play a key role in building and cultivating relationships, create opportunities in your territory and generate new revenue growth in your region. The Senior Manager will work closely with Client Partners, Group Engagement Managers and their teams of Business Managers to execute a focused go-to-market strategy. You will be pro-active in the sales activities to convert suspects into prospects and clients. You will get to collaborate with some of the best talent in the industry to create innovative, high quality solutions to meet our clients’ business needs.
Demonstrable existing relationships with IT executives within the UK Financial Services industry.
Demonstrable experience in achieving annual revenue targets.
Able to communicate and manage senior client stakeholders (CXO -1, -2, -3 levels).
Eagerness and experience in successfully growing and partnering with clients.
Highly motivated to sell IT services and solutions.
Excellent Relationship Building Skills.
Building and Managing a strong Sales Pipeline.
Customer profiling, sales planning and set revenue / margin targets by services line at the account level.
Anchor client meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners.
Required:
Mining / Farming / Upselling experience in the Irish Financial Services sector of IT services and solutions.
Proven experience of managing and growing a portfolio of over $20m.
Strong large deal sales skills, particularly in outsourcing and transformation deals.
Customer profiling, account planning and set revenue / margin targets by services line at the account level.
Anchor client meetings and pursue any opportunities generated with the help of pre-sales, partner units and external partners.
Consultative skills.
Possesses strong product / technology / industry knowledge.
Ability to manage in a complex matrix environment.
Strong focus on Client Service excellence.
Preferred:
At least 8 years of experience in driving pursuits for large size proposals client relationship management –managing relationships with key client personnel and CxOs within client organisation.
At least 8 years of experience in reviewing sales plan / pipeline with leadership to ensure target achievement.
Navigate account(s) to identify various deals, build internal consensus and prioritise opportunities.
Strong knowledge of business environment and norms to be able to spot opportunities and ensure conversion to business as per client needs.
Knowledge of selling concept, principals & guidelines esp. deal closure, handling objections etc.
Understanding of impact of industry trends, competition nuances and offerings, sectorial priorities, relevant government regulations etc.
Knowledge of value articulation principals include client ROI and appropriate storyboarding techniques.
Knowledge of Client context and client engagement guidelines including organizational sensitivities to consistently look for new solutions.
Expert knowledge of MSA / Other contract process & standard and understand the nuances of MSAs and interdependencies to other business aspects.
Mentor Account team, work closely with delivery leadership to provide developmental feedback.
Pricing decisions within the scope of the Master Services Agreement.
Participation in aggregate resource planning.
Hiring for Client Facing Group roles.
Pass it on for Referral Bonus. Not the right role for you, but know someone we should meet? Share with him to earn $1,000 referral bonus.
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