Relationship Director - Banco Santander - West Midlands

Job description
If this sounds like you, we have an opportunity available for a Relationship Director. You’ll have experience in developing strong relationships with generalist trading companies within the financial market and skills in both business development and customer based relationship management.

In the Relationship Director role you’ll be responsible for:
Helping us to build a sustainable business and the SME Bank of Choice; by providing exceptional customer service to existing and new customers
Developing new customer relationships for lending, deposits, cross-sales and treasury products
Driving relationship management that includes identifying cross-sell opportunities and introducing our Product Partners to help provide a full banking proposition
Meeting targets for profit, credit quality, customer satisfaction, and retention
Building your individual market profile as well as the profile of Santander through proactive marketing activity


To succeed in the Relationship Director role, your skills and qualifications will ideally include:
A proven track record in relationship management with good negotiating skills
Business development skills with broad knowledge of the market this role will be based in
Sound risk management and financial analysis skills with the ability to write high quality credit reports incorporating detailed credit analysis and a high level of technical knowledge
Substantial experience as a principal lender and in driving the credit analysis for transactions
Demonstrable track record of delivering sustainable income streams on both sides of the balance sheet and exceeding targets
ACIB or IFS qualification preferable (or equivalent)

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