People Services Learning Navigation Specialist Google London

Job Description: • 2-minute read •
As a Learning Navigation Specialist, you will enthusiastically represent the Google brand and build our talent pipeline. Whether it’s making our staffing systems more efficient, planning for our growth, building relationships on college campuses or cultivating the next generation of computer scientists, you will have an eye on the staffing needs of Google and the broader hiring landscape. You'll be focused on cultivating outstanding candidates for Google's long-term hiring needs, and you are the glue that ties together a cross-functional and international group of staffing teams.

As the Learning Navigation Specialist, you will blend your skills in program management with your analytical curiosity to help the Learning Navigation team make strategic, data-driven decisions. A primary responsibility in this role would be managing the process of setting benchmarks and goals to measure the Learning Navigation team’s individual program success. To achieve this goal, you will design and implement unique tracking systems to provide the team with clear expectations around what success looks like. You will also use your program management experience to take the data assessed and evaluate the effectiveness and impact of the programs currently offered by the Learning Navigation team and identify future programs to address the ever-evolving needs of the People Operations Staffing organization. This process involves working with colleagues across Google to provide operational support for many developmental programs within our organization.

You are a strong problem-solver who uses both quantitative and qualitative methods to get things done and is excited to manage issues to ensure the success of our programs. We are looking for some who wonders “what if?” and identifies opportunities for us to improve our existing programs and processes to ultimately help us meet the learning needs of the Google People Services (GPS) organization.

Competitive salary applies.

Great just isn't good enough for our People Operations team (you probably know us better as "Human Resources"). Made up of equal parts HR professionals, former consultants and analysts, we're the champions of Google's colorful culture. In People Ops, we "find them, grow them, and keep them" - we bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next great Googler, refining our core programs, developing talent or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.

Responsibilities
Collaborate directly with clients within the GPS organization to understand and characterize learning needs by assessing data results and proactively partner to identify and scope opportunities for the Learning Navigation team to provide support.
Serve as a project team lead and member in various projects on the Learning Navigation Team with particular focus on specific client groups in the Google People Services organization.
Design, oversee and facilitate a range of training sessions and other events. Promote and facilitate social, peer, distributed and other innovative learning initiatives.
Develop goals for Learning Navigation programs by reviewing and analyzing historical data and making goal setting recommendations.
Institute and scale metrics tracking tools across the entire team and manage the ongoing analysis, tracking and reporting of goals for Learning Navigation programs.
Qualifications
Minimum qualifications:
BA/BS degree or equivalent practical experience.

Preferred qualifications:
Experience using an LMS to schedule notifications and review course information. Solid understanding of Google Apps product suite.
Experience and interest using data to set goals and track results. Proficient SQL and/or spreadsheet software skills.
Self-starter with an ability to drive projects to successful and timely conclusions while collaborating cross-functionally, multi-tasking and managing multiple clients.
Strong problem solving skills, adaptable, proactive, and willing to take ownership.
Highly motivated professional with demonstrated project management and organization skills.
Excellent written and verbal communication skills, including presentation writing and delivery. Strong interpersonal skills, with the ability to be personable yet persistent.

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